Hi,
I have a new Lenovo 100S 15IBY Ideapad 32-bit processor that came with Windows 10 preinstalled and UEFI boot. I installed Ubuntu on the Hard drive (it's actually a 64-byte SSD), but there are a lot of hardware problems and the computer is basically useless. Now I am trying to recover Windows 10 by using a USB with the official Windows 10 ISO image, but I am not able to go through. I really need help to reinstall it to its initial condition and take it back to the store where I bought it.
I created my Windows 10 live USB from my Ubuntu machine (a different one from the Lenovo) by following this tutorial: http://onetransistor.blogspot.com/2014/09/make-bootable-windows-usb-from-ubuntu.html. When I plug the USB and boot the computer, the UEFI recognizes it and starts to boot: I get the Lenovo logo and the spinner underneath. But then, after 2 minutes, the screen turns blank and nothing happens again. I have waited an hour, but nothing. No response.
The system doesn't have legacy BIOS. It's just UEFI. I have tried disabling secure boot, but the result is the same.
I don't know what else to do. Thanks a lot for your help!!!
I have a new Lenovo 100S 15IBY Ideapad 32-bit processor that came with Windows 10 preinstalled and UEFI boot. I installed Ubuntu on the Hard drive (it's actually a 64-byte SSD), but there are a lot of hardware problems and the computer is basically useless. Now I am trying to recover Windows 10 by using a USB with the official Windows 10 ISO image, but I am not able to go through. I really need help to reinstall it to its initial condition and take it back to the store where I bought it.
I created my Windows 10 live USB from my Ubuntu machine (a different one from the Lenovo) by following this tutorial: http://onetransistor.blogspot.com/2014/09/make-bootable-windows-usb-from-ubuntu.html. When I plug the USB and boot the computer, the UEFI recognizes it and starts to boot: I get the Lenovo logo and the spinner underneath. But then, after 2 minutes, the screen turns blank and nothing happens again. I have waited an hour, but nothing. No response.
The system doesn't have legacy BIOS. It's just UEFI. I have tried disabling secure boot, but the result is the same.
I don't know what else to do. Thanks a lot for your help!!!