Inbox messages disappearing.


ASC

Joined
Dec 5, 2016
Messages
2
Reaction score
0
This happens occasionally. About a day after opening pouf! gone!
Checked on-line support. Need something current.
 
Ad

Advertisements

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
3,620
Reaction score
1,129
Hi ASC,

Are you accessing your email on more than one device?

When I first starting syncing emails to multiple devices, I notices emails would 'disappear' too, then realized, it was because I had deleted them on another device, - but had forgot to set that device's email settings to store mail on Server - as a result this is what was going on:
  • Received an email on Desktop and read it
  • Later in day I read same email on a Smart Phone and then deleted it on phone
  • But as I had not gone to settings on phone & checked to keep mail on server, the server deleted the email too.
  • Thus when I next opened Mail app on Desktop and it synced to the Server, it refreshed the inbox which now no longer had that email, and thus removed it from Desktop

That may be what is going on in your case.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top