Laptop shutting down instead of sleeping

[Tara]

My laptop is an HP Pavilion x360
Ever since the fall windows creator update (10) when I put it to sleep it seems to shut down instead. Like, when I wake it back up, it acts as if it has been shut down or restarted, and all my work is gone. I've looked through the forms a little and couldn't seem to find any solution. If anyone knows anything about this I would appreciate any help I can get, as it is quite when all my work is lost.

Also I apologize if this is in the wrong place for whatever reason I'm new to this site and still figuring things out

 

[Wolfie]

Hi Tara,

I think your problem is "Lock screen" as oppossed to "Sleep" (not really sure?). Check your power options in Windows Settings > System > Power & Sleep. Sleep is in Personalization > Lock screen.

 

[Tara]

Hey! Thank you for your suggestion! I have messed around with these settings previously, and while setting both those options to never stops my work from getting lost when I get up from the computer, ultimately sleep mode still seems to have some sort of issue. When put to sleep, I expect my session to be restored, as it used to before I updated.
I appreciate you taking some time to try and help me though! thank you!

 

[bassfisher6522]

Since this is an HP laptop.....by default....whatever you're doing and close the lid the laptop goes into sleep mode automatically. Check to see what those settings are set to.

 

[Regedit32]

Previously some users found disabling hybernation mode resolved the issue of a laptop shutting down, rather than sleeping. You can give that a try to see if it helps by doing the following:

• Press Windows key + S together to give focus to the search field
• In the search field type command
• In the search results locate and right-click on Command Prompt and select Run as Administrator
• Click Yes when the User Account Control prompts you
• In the Administrator: Command Prompt console type or copy & paste the following command:

powercfg -h off

Press Enter key to execute

Type exit and press Enter key to close the console​

• Now restart your laptop, then open a file and test sleep mode to see whether upon awakening the opened file remains open.

​

 

[Tara]

Thank you for your suggestions! Unfortunately that did not solve the issue either.

 

[Wolfie]

Hi Tara,

easy solution, switch off all energy saving modes which is what I do, if I want to save energy, I switch the monitor!.

Here are some general energy saving tips:

https://www.thesimpledollar.com/8-w...sumption-of-your-computer-and-save-big-money/

Thats all I've got, I can't really think of anything else to add that hasn't been said here already!.