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- Mar 15, 2021
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I have just upgraded from Win 7 to Win 10. I have long used (under Win 7) Microsoft Word (dated 2013). But when I click on it now (Win 10), it makes a very brief appearance, then disappears. In the event viewer I see the following error message:
"Unable to get detailed error information during license consumption. Last error 0xC004F015."
I suspect that this is in reference to a license check, but as I said, I have used MS Word for MANY years. Shouldn't the installation process recognize that MS Word has long been legally licensed?
Otherwise, if this is not the problem, then I am completely baffled and would welcome suggestions. Thanks
"Unable to get detailed error information during license consumption. Last error 0xC004F015."
I suspect that this is in reference to a license check, but as I said, I have used MS Word for MANY years. Shouldn't the installation process recognize that MS Word has long been legally licensed?
Otherwise, if this is not the problem, then I am completely baffled and would welcome suggestions. Thanks