Hi Guys
It seems that when I use online conference applications like Zoom and Teams my audio device is not working properly. But until last week it worked very well. Frequently the other party cannot hear what I say clearly and sometimes they can’t hear me at all. But when I use those applications through my smartphone the audio seems to work even with the same headset. I searched on the internet about this and found some guidelines for that. But the issue remains. Before last week all the applications worked very well for me. I cannot find the reason for this happening suddenly but I need to fix it soon because my work is based on these applications. (I am planning to take this laptop to a repair station)
It seems that when I use online conference applications like Zoom and Teams my audio device is not working properly. But until last week it worked very well. Frequently the other party cannot hear what I say clearly and sometimes they can’t hear me at all. But when I use those applications through my smartphone the audio seems to work even with the same headset. I searched on the internet about this and found some guidelines for that. But the issue remains. Before last week all the applications worked very well for me. I cannot find the reason for this happening suddenly but I need to fix it soon because my work is based on these applications. (I am planning to take this laptop to a repair station)
- I tried to use different headset devices to fix this issue but it remains as same.
- Even if I had followed the guidelines given on the internet the issue cannot be solved (In some cases I cannot understand what they are referring to).