Offered free windows 10 on my computer. Now my computer has blank screen??

Joined
Sep 18, 2015
Messages
1
Reaction score
0
well I have to say, the windows auto download on my computer has messed my computer up which is a i7! Just have black screen, cannot get to password page, cannot get anything. Tried to bring up task master but no luck. Is there a solution or a microsoft number to call??
Thanks
 

Jen

Joined
Sep 25, 2015
Messages
1
Reaction score
0
Hi Mike,
I'm having the same issue and wondered if you found a solution? Thanks.
 
Joined
Nov 19, 2013
Messages
6,302
Reaction score
1,273
Start with this (there are several solutions which can be attempted)

Press the windows key and X, together. IOf you are lucky, a menu will popup. If so, select the Device manager in the menu.
Click the "Display Adapters" and then right click your known adapter. Select the option to update your adapter and follow the instructions. It can take a while to download and install, if an update is found.

If nothing suggested, works, post back and I, or someone else on the forum, will guide you further.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top