Password conundrum

[Jandis171]

I am unable to download updates to my Lenovo laptop. Currently KB4549951 and KB4537572 are just sitting there.

I am told “Your device is missing important security and quality fixes” and get the error code 0x800706be.

So, it seems that I need to make a clean re-install, but that is easier said than done.



In my system, I, with my regular email address show as an administrator, but when I try to go down the install path, I come up against a password problem.

When I log on, no problem if I use the pin, but when I try to use the password (which I have lost track of) I use the forgotten password line – No problem you may say, and yes I can change the password – but all that does is change my email password – lost count of how many changes here), but it does NOT make a change to the log in password.

Next, I tried to create a new Microsoft account, thinking that will solve the problem. But it still requires that illusive password, enter forgotten, change and Hey presto my email address password is changed once again.

Now I could probably reset the laptop, using the Lenovo system, But I am thinking that it will then go through the Microsoft registration and will then look at the serial number and then back to passwords again.

I am currently running version 1909 OS build 18363.535.

I have a second user, for which I do know the password, but trying to use that to create a Microsoft account had the same ending.

This does not prevent me using the device, but just like to keep up to date.

 

[FM_not_am]

HOPEFULLY those updates are not Hackers.
Think back to the time you inserted said password and what you were doing or was happening in your life. Sometimes that will CLICK a memory for said forgotten PW.
HOPE IT WORKS.

(suggestion) Here's what I do to easily remember PW's.
(banks) 'bank name - your first and/or last name - number/special charactor'!' Eg: FirstMutualBob1959!
(mail) GmailBob1959!
. . . Something similar for PC password: Lenovo1959
(etc)

 

[Trouble]

That error does not seem to be linked to a password issue but rather the BITS service.
Have you tried running the Update Troubleshooter

https://support.microsoft.com/en-ph/help/4027322/windows-update-troubleshooter

I suspect your password issue is unrelated to your update problem, but I would think that it could be overcome by simply creating a new local user as a member of the local administrators group and using that to perform the updates.

Go to
C:\Windows\System32
Find
Cmd.exe (if you are hiding extensions of known types it might simply say Cmd)
Right click it and choose run as administrator
At the admin command prompt type
net user JohnSmith /add
hit enter
then type
net localgroup administrators JohnSmith /add
hit enter
type
exit
hit enter
Restart and log in as JohnSmith

NOTE: Obviously it doesn't have to be "JohnSmith". Any Tom, Dick or Sally should work fine (dealers choice).

Additionally you might try obtaining the two updates directly from Microsoft, saving them to your computer and running them locally without the need for internet involvement

Microsoft Update Catalog

(KB4549951)

Microsoft Update Catalog

(KB4537572)

NOTE: Be sure to obtain the correct version specific to your system architecture and version of Windows.

 

[Snuffy]

how to fix your error code.
net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
rmdir /s /q c:\windows\SoftwareDistribution.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

net stop cryptsvc
rmdir /s /q %systemroot%\system32\catroot2.bak

md %systemroot%\system32\catroot2.bak

xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.bak /s

 

[Jandis171]

how to fix your error code.
net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
rmdir /s /q c:\windows\SoftwareDistribution.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

net stop cryptsvc
rmdir /s /q %systemroot%\system32\catroot2.bak

md %systemroot%\system32\catroot2.bak

xcopy %systemroot%\system32\catroot2 %systemroot%\system32\catroot2.bak /s

 

[Jandis171]

Sorry Snuffy, but you response is a little beyond me s I do not know what to do with your response.
Please be patient, but am over 80 and whilst I am reasonable computer literate, know little about the technics.

 

[Snuffy]

Sorry Snuffy, but you response is a little beyond me s I do not know what to do with your response.
Please be patient, but am over 80 and whilst I am reasonable computer literate, know little about the technics.

78 here so i do speak old timer language, take ea line and c/p into command prompt as admin. that should fix your error as indicated
the error code 0x800706be . the line as a bat file or one line at a time. should correct.
start -> windows system --> command prompt (right click -> click more -> as run as admin) now you can c/p ea line and run. when you finish,
reboot and try again to update, and unless you are signed in with MS Account as Admin, most of the time you need to make sure your run everything as Admin. (MS is getting pizzy about that).

 

[davehc]

Just in case(?) interpretation.
Take each line and copy and paste

Imo Troubles suggestion might do the trick

 

[Snuffy]

Just in case(?)
Take each line and copy and paste

some time the bat file (if used) causes issues with y/n (n) so i recommend 1 line @ a time for most.
you can make a bat file easy enough, them make a shortcut, and click shortcut an run as admin. it usually works,
many forums prefer no to have **.bat files attached.