PC Keeper pops up in Windows 10 Internet Explorer

[Been There]

I know it's a mean dude to have it hang around a computer. This morning I notice it pop it's ugly head when I was reading my local weather forecast. I have Windows Defender as my anti-virus or what ever Microsoft threw in when I upgraded to Windows 10 for Windows 7. Now, I must try to find how it somehow attached PC Keeper to something. I haven't downloaded anything from the Internet, so, where did and how it became a pop-up.

 

[Tim Locke]

Could well have been attached to something legit.

If I saw it I would :-
stop it running using Task manager. Making sure that it wasn't in startup, nor services ,nor just running somehow. I would note its actual name ( its real name in the magical sense!, the name that would give me power over it)
Then I'd delete using control panel.
Run Defender full scan and Malwarebytes full scan....although I don't think it will be found as it is a legitimate program.

Then I'd reboot and see if it came back. If it came back I'd do a general pc wide search for the name. Personally I would not use IE on W10, I'd use Edge and Chrome.
I'd check for bookmarks, anything in settings of the browsers, any 'toolbars' .
If you are using Firefox I would check through about:config for the name.


I hate those things.

 

[Trouble]

Additionally, if it still keeps coming back you might also check
Scheduled Tasks
Control Panel\All Control Panel Items\Administrative Tools\Task Scheduler
Some of which may not be obvious they may be defined by what appears to ge a GUID, in which case you might have to use the "Actions" tab to actually see what might be called by the task.

 

[Norton]

Follow what Regedit and Trouble posted, hopefully that will rid you of what I call legitimate scamware.

After running CCleaner and Malwarbytes, I would also recommend downloading and running JRT from Malwarebytes. https://www.malwarebytes.com/junkwareremovaltool/

Good Luck!.

 

[Tim Locke]

This just reminded me of this site https://technet.microsoft.com/en-ca/sysinternals/bb795534

Some of these programs are really powerful and as safe as they can be given what they can do. I haven't used any since the days of Windows 2000 but I remember that they all REALLY worked.


Autoruns might be one for this problem.

 

[Been There]

Thanks for the info. and links. PC Keeper was the background... pushing Driver Update...driver for Windows 7, or such demands. I'll keep a look-out for any future pop-ups.