Physical Memory - 2GBs?

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I have an Intel i5 system with 4GB memory. Both Win 8.1 and 10 on this system show 2GB of memory as Hardware Reserved. Is there a way to check as to what BIOS or driver is eating so much memory?
 

Trouble

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Although I've never seen that much physical memory consumed by it....

There is often a BIOS setting that generally lets you dedicate an amount of memory to your graphics / video (GPU).
You might want to start by checking there.

There are a couple other things that come to mind....
One is a setting in msconfig where you can set max memory.

You might want to give RAMMap a try and see if that might help sort it out.
 

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