- Apr 30, 2016
- Reaction score
I have 2 computers.One runs windows 7,the other has windows 10.The 7 ,I have had for a long time,works great. The 10 I up dated from 8 in November, but have had the computer for about 5 years.Both are Dells. On windows 10 I do not use cortana or edge.I have both computers networked and a Canon Pixma ix6500 printer connected to the windows 7 computer. Have never had a problem printing from windows 10 until 2 days ago. Now it get a box telling me "access is denied". I can click on the printer and am told to enter my name and password. Never had to do that either. I can print from the windows 7 computer that the printer is connected to and can move files from the 7 to the 10 computer but not the other way as I once could.What are my options? Do I need to install the printer on the windows 10 computer? Could the change for needing a password be from an update for windows 10 ?Any help is appreciated. I may not have enough information here, but at 86 I really dont know all the inner workings of computers. I have not installed or added anything new to either computer. I use malwarebytes and Avast and also Spybot.