Printing emails from windows.

[John Field]

When I want to print an email i hit the 3 dots and a print box opens but only the "save " button works. the "print' button will not light up. So I must save to desktop before printing which is an irritating inconvenience. It had been working before but then i got an upgrade and the print button quit working.

 

[Trouble]

What printer do you have selected as your default printer in Device and Printers?
At the top of the Print dialog box do you see a drop down arrow?
Can you choose Microsoft XPS or PDF from there, if so does the Print button then become active?
Is your Print Spooler Service running and set to automatic?