SOLVED Problem with Logitech Controller for Mouse & keyboard


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I have a Logitech receiver (Logitech Cordless Navigator Duo) that controls my mouse and keyboard. It has a receiver on one end of a cord and a connector on the other end that plugs into the USB port on the computer.

I have used it for many years without a problem. I recently upgraded to Windows 10. Now, whenever I restart the computer, the receiver is inactive and no lights are on. I have to unplug the connector from the USB port and plug It back in. The device then works normally.

Any thoughts?
 
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Trouble

Noob Whisperer
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That appears to be a very old device combo. In searching Logitech, the latest driver would seem to be for Windows XP. http://support.logitech.com/en_us/product/cordless-navigator-duo#download
My only guess is that at some point during the very elaborate enumeration of USB attached devices https://blogs.msdn.microsoft.com/usbcoreblog/2009/10/30/how-does-usb-stack-enumerate-a-device/
You device fails on one or more of the steps.
Why in would then successfully work after a simple reconnect I cannot guess, unless there is something wrong with the interface cable which is overcome by moving it about during the reconnect.
Checking their community forums http://forums.logitech.com/t5/forum...els&q=navigator+duo&page=1&search_type=thread
There doesn't seem to be anything specific to your problem. I could only find one comment http://forums.logitech.com/t5/Keybo...tical-after/m-p/1355514/highlight/true#M50685 that suggests there may be a compatibility issue with the newer Operating Systems (Windows 8 or newer).

It might be time to look into an upgrade to something a bit more current that is known to be compatible with Windows 10.
 
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Trouble,
Thanks for all of the detailed information and links.

I think that your last sentence "It might be time to look into an upgrade to something a bit more current that is known to be compatible with Windows 10" sums it up. I would guess that this device is 15 years old.

Would you happen to know if a new Receiver would work with the old keyboard and mouse?

Thanks again for all of your efforts.
 

Trouble

Noob Whisperer
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Would you happen to know if a new Receiver would work with the old keyboard and mouse?
No, sorry.... I wouldn't.
IDK anything about that particular device combo, like whether it is Bluetoooth, IR or RF. With that later I would expect some Radio Frequency dependancy. The former two might not be as consequential but with Bluetooth evolving to later generation specs there maybe some backward compatibility issues with device pairing and I haven't used InfraRed since way back with my flip phone and XP, so I don't know of its' current state (if any) of development.
 
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