Random BSOD ky.sys: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED

[Bolty]

I keep getting these BSOD's every few days as well as freezing of my computer for a few seconds at a time. Ive been trying to find a problem for a while but nothing seems to fix it. Attached Dump, only seems to happen while I'm gaming. Would be grateful for any help.

 

[BigFeet]

What are your detailed system specs? The ks.sys error usually means it's something hardware related. Do you by chance have a usb headset attached when this happens???

This line is associated with the crash. But I'm no expert
usbaudio.sys usbaudio.sys+17a4d fffff802`349f0000 fffff802`34a1b000 0x0002b000 0xb91768bd 5/27/2068 12:38:21 AM

 

[Trouble]

I'd say that @BigFeet is onto something.
When looking closely at the stack trace I see basically the same thing

ffffd382`bcb3a408 fffff802`349f27ae usbaudio!CsReleaseLock+0xe
ffffd382`bcb3a410 ffffd382`bcb3a470
ffffd382`bcb3a418 fffff802`35736ef3 nt!KeReleaseMutex+0x143
ffffd382`bcb3a420 ffffab8f`99f5b770
ffffd382`bcb3a428 fffff802`349f118b usbaudio!WPP_RECORDER_SF_d+0xc7
ffffd382`bcb3a430 ffffab8f`99f5b6c0
ffffd382`bcb3a438 fffff802`357baff2 nt!IoCsqRemoveNextIrp+0xa2
ffffd382`bcb3a440 fffff802`3598a000 nt!`_CmOpenCommonClassRegKeyWorker'::`2'::ObjectPathRootPrefix
ffffd382`bcb3a448 00000000`00000300
ffffd382`bcb3a450 00000000`0ee8000f
ffffd382`bcb3a458 ffffd382`bcb3a4a8
ffffd382`bcb3a460 ffffab8f`99f5b6c0
ffffd382`bcb3a468 fffff802`34a0efeb usbaudio!CleanupPendingIrpQ+0x3f
ffffd382`bcb3a470 00000000`00000000
ffffd382`bcb3a478 ffffab8f`9ab4f628
ffffd382`bcb3a480 00000000`00000000
ffffd382`bcb3a488 fffff805`6b51dc09 ks!KsFilterFactorySetDeviceClassesState+0x49
ffffd382`bcb3a490 00000000`00000010
ffffd382`bcb3a498 00000000`00010293
ffffd382`bcb3a4a0 ffffd382`bcb3a4b0
ffffd382`bcb3a4a8 00000000`00000000
ffffd382`bcb3a4b0 fffff805`6b4f31d0 ks!WPP_238e51fb68e73e53fccef9894af9c62a_Traceguids
ffffd382`bcb3a4b8 ffffab8f`9ab4f120
ffffd382`bcb3a4c0 ffffab8f`9ab4f670
ffffd382`bcb3a4c8 ffffab8f`9ab4f628
ffffd382`bcb3a4d0 ffffab8f`9ab4f120
ffffd382`bcb3a4d8 fffff802`34a07a4d usbaudio!DeviceSurpriseRemoval+0x17d

 

[Bolty]

Added my system specs to my profile, i do have a wireless headset plugged in at all times. That has issues also, it sometimes starts putting out static and my screen freezes for a few seconds. the headset is Hyperx Cloud Flight. I dont know if it makes a difference but this is about the 5th headset Ive gone through on this computer.

 

[Trouble]

I suppose that it's possible that it might have more to do with your sound card / chipset, or the port(s) connection that the actual headset itself.

 

[BigFeet]

If you've gone through that many headsets, it sounds like something may be up with the USB controller, or the header if you're using the front USB ports. Not sure how you'd go about testing this. If you're using the front ports, try plugging your headset into the rear USB ports and see if you're still having issues. Sounds almost like there may be a short somewhere (USB header or cable if you're using the front ports), or it's feeding to much voltage or amps.

 

[Trouble]

i do have a wireless headset plugged in at all times.

Are all the headsets you've had problems with also wireless?
The error suggests it's associated with a USB device.
I suppose that could be a Bluetooth or RF USB dongle that you're using to connect the headsets.

I keep getting these BSOD's every few days as well as freezing of my computer for a few seconds at a time.

My suggestion to advance the diagnostic process would be to run the system without any USB peripherals attached, maybe just a simple set of speakers attached through the normal audio jack on your system, just to see if the Blue Screens and freezing problems seem to go away.