Repeat freezing and then computer not shutting down

[mars2020]

System
Windows 10 Home
Intel N15 Pre-built NUC PC System
Intel(R)Core(TM) i5-4250U CPU @ 1.30GHz
64-bit
4024 MB/4 GB

Brand name Intel
Item Weight 18.1 g
Product Dimensions 11.4 x 5.1 x 11.4 cm
Item model number BOXNUC5CPYH
Color Black/Silver
Processor Brand Intel
Processor Type Celeron N3050
Processor Speed 1.6 GHz
Processor Count 1
Hard Drive Size 8 GB
Hard Disk Technology hdd
Graphics Card Description Intel HD
Graphics RAM Type DDR3 SDRAM
Graphics Card Interface Integrated
Wireless Type 802.11ac
Number of USB 2.0 Ports 2
Voltage 1.35 volts
Wattage 65 watts
Operating System None



Freezes happening regularly then became every other day.
Re-loaded windows to factory setting
Did this about 4 time but it kept re-occuring

Updated Win10 from 1909 to 2004
Freezes occured again
___________________________
Reliability Monitor

21/07/2020
21/07/2020 04.19
Plugin Pack sopped working

5 Security Intelligence Updates for Microsoft Defender Antivirus
01.23 05.12 10.32 14.19 23.47
___________________________

25/07/2020
25/07/2020 18.45
Windows Audio Device Graph Isolation

5 Security Intelligence Updates++ for Microsoft Defender Antivirus
05.16 07.10 11.40 17.39 22.17
___________________________

27/07/2020
27/07/2020 14.16
Windows was not properly shut down

27/07/2020 15.21
Windows Hardware error
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1cc
Parameter 1: ffff868172f6cd50
Parameter 2: ffff868184d53640
Parameter 3: 1
Parameter 4: 96
OS version: 10_0_19041
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.19041.2.0.0.768.101
Locale ID: 2057

27/07/2020 15.37
Windows was not properly shut down
27/07/2020 19.26
Windows was not properly shut down
27/07/2020 21.49
Windows was not properly shut down

Microsoft WinDbg update 19.29
___________________________

28/07/2020
28/07/2020 07.15
Windows was not properly shut down
28/07/2020 07.45
Windows was not properly shut down

Microsoft Office Onenote Update 07.21
___________________________

29/07/2020
29/07/2020 09.04
Windows was not properly shut down

 

[mars2020]

Problems in brief

Updated Win10 from 1909 to 2004
Freezes occured again
and several cases of Windows was not properly shut down
___________________________
Reliability Monitor

25/07/2020
25/07/2020 18.45
Windows Audio Device Graph Isolation
___________________________

27/07/2020 15.21
Windows Hardware error
A problem with your hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
Code: 1cc

please help and find solution