SOLVED Shrunk Display

[Asker47]

Hey there,

A couple of weeks ago, all of a sudden, my laptop froze and when it came back to life after a couple of seconds the display was messed up. It basically shrunk. The right and left side of the screen had black boxes and the display was almost a centered square.

I tried to update the driver through the automatic Intel update tool, but seems like it's updated.

The only way I can get it back to normal display is by disabling the display driver in Device Manager, but then whenever I turn off the laptop, obviously it jumps back to the shrunk version.

I'm using a Samsung 940X3G/930X3G laptop.

Display processor: Intel® HD Graphics Family.
Driver Version: 20.19.15.4549.
OS: Windows 10 Pro - 64 Bit.

Any idea?

Thanks.

 

[Bighorn]

Right-click in a blank area [no icons] of the screen and choose Display Settings. On the Display panel look at the Resolution setting, choose either the Recommended size [usually the maximum supported setting] or maybe a couple of sizes smaller like 1440x900. All the black area of the screen means no signal is being given which calls for the need to set the resolution.

 

[Asker47]

Nope. Not the case.

The black area isn't accessible. The border of the display is far away from the border of the screen itself.

Photo attached.

 

[Bighorn]

Looks like you should be able to click the Start button, click Settings [the wheel/gear] and locate System then click Display to get to the same settings area.

 

[Wolfie]

Hi Asker47,

have you got the latest drivers from Samsung?:

https://www.samsung.com/us/support/downloads/

 

[davehc]

The windows key + i will get you into the settings. You can investigate from there.

 

[Asker47]

Alright. Indeed it was the resolution.

Back to life.

Thanks fellas!