SOLVED Some problems with windows 10 in my laptop i have just bought

[daogiahieu]

1) I have some softwares can't run, it shows this messeage

includeing HP support assitant
i have installed .NET i think so. Because when i run .NET installer, it said that i have .NET or higher .NET version

2) My battery can't changre anymore.
It said "pluged in, not charging"
i charged it to 100% before but now i don't understand why this happens , after an update.
I have tried to reinstall battery driver but it didn't work
3) I hope i can use troubleshooting of windows to slove the second problem, but it doesn't work too

4) My dropbox auto screenshot by print PRT SCR doesn't work anymore

Please help me, i am newbie in win 10.

 

[BretWin10]

Windows ISO Downloader.exe seems to be your problem,
try uninstalling Windows ISO Downloader from your Control Panel/Programs & Features,
turn off your AVG Protection,

go to : Reset Windows 10 to Default Factory Settings :- https://www.maketecheasier.com/factory-reset-windows-10/
(Choose an option - Keep my files, Removes apps & settings, but keeps your personal files)

if you want to make an ISO to create an installation media, I would suggest using the 'Windows 10 Media Creation Tool'
(There are two versions of the tool available – a 32-bit version and a 64-bit version. Download the appropriate version of the tool and run it.)
Windows 10 Installation Media Tool :- http://www.thewindowsclub.com/windows-10-media-creation-tool-create-installation-media-upgrade

 

[daogiahieu]

Windows ISO Downloader.exe seems to be your problem,
try uninstalling Windows ISO Downloader from your Control Panel/Programs & Features,
turn off your AVG Protection,

go to : Reset Windows 10 to Default Factory Settings :- https://www.maketecheasier.com/factory-reset-windows-10/
(Choose an option - Keep my files, Removes apps & settings, but keeps your personal files)

if you want to make an ISO to create an installation media, I would suggest using the 'Windows 10 Media Creation Tool'
(There are two versions of the tool available – a 32-bit version and a 64-bit version. Download the appropriate version of the tool and run it.)
Windows 10 Installation Media Tool :- http://www.thewindowsclub.com/windows-10-media-creation-tool-create-installation-media-upgrade

But windows ISO downoader.exe is a portable soft.
I still can't run some other soft like HP support assitant in my computer ?

Today, i have tried use sfc /scannow. But it didn't work.
It said it can't do the job and it make a log file, and i posted it in here
https://www.evernote.com/shard/s306...34d9dba0a23d/2472f59b71fc1553c9484e52faf0e28f

update: i have fixed my problem by using SmartPCFixer.
I am so lucky.