Thanks for your reply.I'm glad you resolved your issue.
As adults, I think we tend to look too deep into simple PC problems. Maybe it's the nuance of the Windows 10 experience that scares us? We (adults) always look on the dark side of "What IF." A young child wouldn't think twice of rebooting, I don't believe "What IF" is even in a kids vocabulary, they never look at failure. Should they experience failure, they just holler Mom, Dad, Nana, Grandad. LOL