Startup Menu and Cortana Disappeared

May 9, 2016
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I cannot access my apps or Cortana. I am without email right now and other apps that I need. I don't have them saved to the desktop. I see where others had success by uninstalling Dropbox. I cannot find it anywhere so can you give me a clue as to how to uninstall this? Thanks.




Feb 18, 2016
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ZuzuLily, there are several possible causes, so there are several possible cures. Here is a list of cures that I have accumulated:

Folks, so many people are having trouble with the Start Button not working in Windows 10, that I have assembled all the various cures. None of them will work every time, but there’s a good chance that one of them will.

1) Go to this web page to learn how to use PowerShell (a built-in Windows utility that you already have) to fix it. His first two ideas are pretty good. Don’t do his more drastic solutions, though, until you try these other ones.

2) Uninstall your anti-virus program and re-install it.

3) Simply use the Windows key (between the Ctrl and Alt keys) instead

4) Type “Classic Shell” into a search engine and install it. It is a free Start Button that works great.

5) Use System Restore

On its official site, Microsoft recommends:

Method 1:
1 Open run command. (Windows logo + r)
2. type regedit and press enter.
3. click ok when notification window prompt.
4. Go to HKEY_CURRENT_USER>Software>Microsoft>Windows>CurrentVersion>Explorer>Advance
5. Create a Dword with name ‘EnableXamlStartMenu’.
6. Give it value 0
7. Log off and login again.

If it still doesn't work try these methods.

Method 2:

I would suggest you to try ‘sfc scan’ if you haven’t tried it yet.

Let’s use the System File Checker (SFC) tool to see if it can find any missing or corrupted system files. If so, it will attempt to repair and/or replace them. Follow these steps:

1. Press Windows +x

2. Select command prompt admin.

3. At the command prompt type “sfc /scannow” (no quotes), and then press ENTER

Method 3:

1. Press Windows + x

2. Select command prompt admin.

3. Type dism /online /cleanup-image /restorehealth

4. Reboot PC.

MS Troubleshoot also has recommendations at

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