Suddenly Unable To Login

[bpasby]

When I try to log in I get a message 'unable to sign in' and I can only use a temporary account and cannot get to any of my documents, apps etc.
This occurred at about the same time that the KB3150513 update downloaded which you cannot delete.
I would appreciate help

 

[Regedit32]

Hi bpasby,

Welcome to the Forum.

There are some ways to deal with a Temporary profile via the Registry, but rather than go there now, let's see whether uninstalling the KB you mentioned and its associated KB's improves things for you.

• Boot you computer and sign in - even if it is the Temporary profile
• Right-click on Start and select Run
• In the Run dialog type notepad then click OK
• In the Notepad that opens type or copy & paste the following:

wusa /uninstall /kb:3150513 /quiet /norestart
wusa /uninstall /kb:2977759 /quiet /norestart
wusa /uninstall /kb:2952664 /quiet /norestart
wusa /uninstall /kb:2976978 /quiet /norestart

Now click File > Save as and in the Name field type uninstall_KB.bat, then in the Save as type field click the Drop arrow and select All files and then save this to your Desktop​

• Next right-click on Start and select Run again
• In the run dialog type msconfig then click OK
• In the window that opens select the Boot tab and check the box next to Safe boot
• Click OK and allow computer to Restart
• When you restart and are taken to the Safe Mode login screen, sign in
• Now right-click on Start and select Command Prompt (Admin)

If you cannot see this, then in Search/Cortana field type comm and then right-click on Command Prompt and select Run as administrator​

• When the User Account Control prompt appears click Yes
• In the Administrator: Command Prompt console type or copy & paste the following:

cd %userprofile%\Desktop

Press Enter key

uninstall_KB.bat

Press Enter key

When done, type exit then press Enter key​

• Now right-click on Start and select Run
• In the Run dialog type msconfig then click OK
• In the window that appears select the Boot tab and remove check from the box next to Safe boot
• Click OK and restart computer

Report back on whether this resolves your issue or not.


Regards,

Regedit32

 

[Data]

I smell an article

 

[Regedit32]

I smell an article

Not sure its worthy of an Article Status. I suppose I could go into some more detail on the subject, given, in the last few days Microsoft has re-released this KB update and it appears to be continuing to cause some Users trouble.

 

[Data]

I meant an article in general on how to uninstall KB's, more often than not it could prove useful to refer back to it rather than retype the whole specific post. Just a though

 

[bpasby]

Gave this, plus other suggestions, to a competent computer guy and he is flummoxed.
Is going to reinstall 10 without the Microsoft junk.
This is costing me money, through no fault of mine.
Thanks for your suggestion.