I have a HP Envy x360 Windows 10, 64-bit. I have tried mostly unsuccessfully to print via USB cable to my Epson Stylus RX580, even after going to Settings to install the printer and downloading and installing drivers. When I attempt to print, I get an error message, sometimes saying the printer is offline. I have gone into print queue and made sure the "use printer offline" option is unchecked, setting the printer as default, run the troubleshooter, turned the printer off and on, restarted the laptop, and none of this fixes the problem. I also have a Dell desktop with Windows 10 from which I am able to print using the same device. Any advice?!