Two files for every print job and one gets stuck

Discussion in 'Crashes, BSODs and Debugging' started by Launni, Sep 4, 2016.

  1. Launni

    Launni

    Joined:
    Sep 4, 2016
    Messages:
    3
    Likes Received:
    0
    Whenever I print something, two files per print go into the queue. One prints, the other gets stuck and it takes 15 minutes to delete. This blocks any other printing until the extra file deletes.

    Any ideas?
     
    Launni, Sep 4, 2016
    #1
    1. Advertisements

  2. Launni

    Trouble Noob Whisperer Moderator

    Joined:
    Nov 19, 2013
    Messages:
    10,369
    Likes Received:
    1,540
    Location:
    Northwest Indiana U.S.A.
    Hello and welcome to the forum.
    Would you mind sharing the specifics as to the actual printer you are using.
    Manufacturer's Name, Model Number, how it is connected to your computer?
     
    Trouble, Sep 4, 2016
    #2
    1. Advertisements

  3. Launni

    Launni

    Joined:
    Sep 4, 2016
    Messages:
    3
    Likes Received:
    0
    I'm not at home right now for the model number but it's an HP Desk Jet all in one printer/ scanner. It's a wireless printer. I'll get the model when I get home. Thanks
     
    Launni, Sep 4, 2016
    #3
  4. Launni

    Launni

    Joined:
    Sep 4, 2016
    Messages:
    3
    Likes Received:
    0
    It's a Deskjet 3050A J611. Thanks again.
     
    Launni, Sep 5, 2016
    #4
  5. Launni

    Saltgrass

    Joined:
    Oct 1, 2014
    Messages:
    1,206
    Likes Received:
    140
    I would ask exactly how to you print something, with a key combination or choosing print from a menu option on some utility?

    If you check the printer in Devices does it show normally without any errors symbols? Are you using a Win 10 or HP driver for the system? Any chance there are two versions of a print driver running?

    If it is wireless then you don't have the USB connected...?

    Are there two "Properties" options on the right click menu for the printer? If you are changing settings, the Printer Properties is the admin version for such changes. There is also a troubleshooting option in that menu.
     
    Saltgrass, Sep 5, 2016
    #5
  6. Launni

    Trouble Noob Whisperer Moderator

    Joined:
    Nov 19, 2013
    Messages:
    10,369
    Likes Received:
    1,540
    Location:
    Northwest Indiana U.S.A.
    Trouble, Sep 5, 2016
    #6
    1. Advertisements

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.
Similar Threads
  1. Michael Pooley
    Replies:
    6
    Views:
    1,757
    Madsaled
    Aug 1, 2015
  2. Donald Southward
    Replies:
    4
    Views:
    1,687
    MegBelgium
    Aug 24, 2015
  3. Karlos

    Windows 10 gets stuck at boot up

    Karlos, Nov 7, 2015, in forum: Crashes, BSODs and Debugging
    Replies:
    11
    Views:
    2,113
    Trouble
    Dec 16, 2015
  4. Fetzers
    Replies:
    6
    Views:
    1,435
    Trouble
    Nov 8, 2015
  5. bball23
    Replies:
    6
    Views:
    6,250
    bball23
    Dec 24, 2015
  6. sauronnikko
    Replies:
    1
    Views:
    4,027
    Trouble
    Mar 14, 2016
  7. Bob8461
    Replies:
    0
    Views:
    552
    Bob8461
    Mar 27, 2016
  8. Been There

    SOLVED A Switch to run two PC's, two Monitors from one Keyboard & Mouse

    Been There, Jul 21, 2016, in forum: General Discussion
    Replies:
    22
    Views:
    2,081
Loading...