Please help
Have bought my daughter a fairly new Toshiba Satellite NB10A for her BYOD and have spent the last two days trying to update the above. She keeps getting a blue screen error (in the middle of doing anything!) that the PC ran into a problem and needs to restart. It collects error info then restarts itself. Suggests online help for error: WHEA UNCORRECTABLE ERROR - which tells me to make sure all the Windows updates are up to date....grrrr!!!
I have reset computer several times (without removing files through Recovery) so now I can't revert back to Windows 8.1.
School starts in just over a week and I don't have a workable device for my daughter :-(
Have bought my daughter a fairly new Toshiba Satellite NB10A for her BYOD and have spent the last two days trying to update the above. She keeps getting a blue screen error (in the middle of doing anything!) that the PC ran into a problem and needs to restart. It collects error info then restarts itself. Suggests online help for error: WHEA UNCORRECTABLE ERROR - which tells me to make sure all the Windows updates are up to date....grrrr!!!
I have reset computer several times (without removing files through Recovery) so now I can't revert back to Windows 8.1.
School starts in just over a week and I don't have a workable device for my daughter :-(
