SOLVED Updates Not Installing


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I regularly check for updates, install and reboot my Surface Book laptop so I was surprised when I checked my Windows version and it was dated a year ago. I hit check for updates and it did an endless loop for a couple hours. There were no messages about files downloaded, installed, etc. However, it shows the current date as last checked.

How do I update? Do I need to reinstall Windows 10?
 
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Hi,


Please be aware that this page is directed toward the UK English version and if you need to, scroll down the page to the bottom left and select a different language!. :)
 
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It worked on one computer so I tried it on another...iffy. However, I think that one is a lemon so it might be the hardware and not the software.
 
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Hi.

how old is the iffy computer?, if it is really old, it might be a good idea to replace the hard drive if you haven't done so recently!. :)
 
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Three years old...just a lemon. I use an attached hard drive to store files so all that computer has to 'store' is Windows. I'm not using it. I thought if I could make it work properly I'd donate it with all the kids needing computers at the moment. But I don't want to give them a problem.
 
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Never got into that and don't think I want to at this point. And the schools seem to using Windows (if they aren't using ipads).
 
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Just thought I would mention it as you can create a "Live CD/USB" and boot from it to test if your hardware is okay, you then shut down the computer without installing and just remove the CD/USB stick!. :)
 
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Like an ISO file? And then if the hardware is ok just do a clean install of Windows, wiping everything clean. Worth a try.
 
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Yes, exactly if that is the route you want to take. All versions of Linux (I recommend Ubuntu based systems) come with a partition editor (GParted) and during the Live USB/DVD test, you can wipe the drive and then reboot with a Windows USB/DVD and install a fresh system AFTER checking that all your hardware is okay!. :)
 
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Lots to think about...not sure how much time I want to spend on it but it seems worth at least one attempt. Thanks for all your information.
 
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No problem, if you need any pointers, I can link several Linux tips for you. :):):)
 
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Forgot to mention, if you get messages from GParted about it not being able to read/write certain sectors of the drive, then it is a good indicator that the hard drive is faulty!. :)
 

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