Win 10 64bit Home Screen goes Blank, spasmodically.

Joined
Jul 30, 2015
Messages
17
Reaction score
1
My Wife has a HP 650 Laptop running Win10 64bit Home OS. Sine a recent Windows Update (23 Feb), it infrequently, on odd occasions, goes to a Blank Screen (Not a Black or Blue Screen) and just sits there with the Power Light still on. It is not in Sleep or Hibernation Mode. After say 10 minutes I switch off the Power and Reboot, back to normal, as though nothing has happened. I might work fine for a few days and will happen again, for no known reason. It is of interest that this happen only after that Update. Otherwise all is Fine.
 

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
3,609
Reaction score
1,140
Hi Owen,

Would you be able to post the KB number of the update you are talking about?

To my knowledge there was no update on 23 February this year.

KB3140745 was released on 9 February 2016. Is this the update you mean?


Regards,

Regedit32
 
Joined
Jul 30, 2015
Messages
17
Reaction score
1
I believe I stated in my original Post that this is a Laptop and I do not think the internal cable could be loose; If it was the problem would be much more frequent.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top