window 10

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I downloaded window 10 thru windows update why did windows 10 be corrupted, I would like to download windows 10 how can I be sure it will be ok lorraine paluck
 
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Forget the one you downloaded from Windows Update.

Try it this way......

1. Download the media Creation Toll. Make sure you pick the correct bit version.http://www.microsoft.com/en-US/soft...?OCID=reserve_r_PostReserve_MediaCreationTool

2. Run the Tool.
Select Create installation media for another PC option. That creates a Win 10 ISO.

3. Right click at the ISO > click Mount > click Setup.exe.
Installation will begin. This method allows you to keep your files, settings and apps. You can choose to "keep nothing".
This method does not require product key.

I used the same method to install my 2 laptops.
 

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