For some reason, about 2 months ago something happened. When I log on the the computer I have to log on with a PIN instead of a password. When I use the PIN, I get something that says "Preparing Windows". I then go to my desktop. I then get a blue pop up box in the center of the screen that says I am not in Windows. It gives me an option to either sign out or close the box. If I don't sign in anything I create won't save. Also, I lose the icons on the quick start bar and all my favorites disappear. If I sign out, the computer restarts and I am back to where I started with the pop up box. If I close it I have to go to the Microsoft site to sign in. I don't want to do all this, I just want Windows to work when I sign in to the computer. This is on a Dell Inspirion laptop. There are two of us that use it and the other person has no problems. What can I do?
Thanks
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