- Joined
- Aug 4, 2015
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- 7
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Upgraded from a 64 bit Windows 7 Home computer to Windows 10 via a DSL connect @ 3 MBPS connection speed (fastest I can get at my house). Had to let it run overnight/part of next day to complete. I did not get any error messages during installation.
Working with the new install of Windows 10 (I do tech support for a software company that supports our product which requires a Windows O/S), I wanted to be up-to-snuff on the product and see all the bells and whistles and get used to it before our tech support department got inundated.
Problem is that when I hook up my iPhone 5S to the USB port, it no longer will start the iTunes program - if I start iTunes, it opens, but the phone is not recognized under devices. Everything was fine before I did the upgrade. I have also tried changing USB cables to connect, and encounter the same issue.
I also found that when going into the Games (Solitaire), I get a message that it cannot connect. It lets me in, but there are those messages.
Both of these work fine on my Windows 10 computers at work, Solitaire and connecting the iPhone to them. I wonder if my download of the update somehow hung on something and didn't complete properly, or if something got corrupted during the upgrade process. I have also followed all the FAQs that pertained to the iPhone on the iTunes site, none of which fixed the issue.
Is there a way that I could download the Windows 10 again, to a USB drive from work and then bring home and do a repair? Any suggestions would be greatly appreciated!
Heck of a job on the Windows 10 release! I deal with customers that STILL are using Windows XP on their computers, because they don't want to change, and I am MOST HIGHLY recommending this upgrade to them.
Thank you for your assistance!
Working with the new install of Windows 10 (I do tech support for a software company that supports our product which requires a Windows O/S), I wanted to be up-to-snuff on the product and see all the bells and whistles and get used to it before our tech support department got inundated.
Problem is that when I hook up my iPhone 5S to the USB port, it no longer will start the iTunes program - if I start iTunes, it opens, but the phone is not recognized under devices. Everything was fine before I did the upgrade. I have also tried changing USB cables to connect, and encounter the same issue.
I also found that when going into the Games (Solitaire), I get a message that it cannot connect. It lets me in, but there are those messages.
Both of these work fine on my Windows 10 computers at work, Solitaire and connecting the iPhone to them. I wonder if my download of the update somehow hung on something and didn't complete properly, or if something got corrupted during the upgrade process. I have also followed all the FAQs that pertained to the iPhone on the iTunes site, none of which fixed the issue.
Is there a way that I could download the Windows 10 again, to a USB drive from work and then bring home and do a repair? Any suggestions would be greatly appreciated!
Heck of a job on the Windows 10 release! I deal with customers that STILL are using Windows XP on their computers, because they don't want to change, and I am MOST HIGHLY recommending this upgrade to them.
Thank you for your assistance!