Windows can't update to the Windows 10 1709 version


Joined
Apr 8, 2018
Messages
2
Reaction score
0
Hello everyone,

My problem began with this message:
[1]: https://i.stack.imgur.com/NmwE0.jpg
Wich i found weird since i have:
[2]: https://i.stack.imgur.com/pdKZA.png
So i tried to allocate RAM to the GPU via BIOS.
These are all the options there:
[3]: https://i.stack.imgur.com/6zmeq.jpg
I read about going through the Windows Update option, but there is no firmware options:
[4]: https://i.stack.imgur.com/kRClv.jpg
Then I read about the UEFI option, wich my PC seems to support:
[5]: https://i.stack.imgur.com/CxB0J.jpg
[6]: https://i.stack.imgur.com/HEx50.jpg
After enabling it, this message shows:
[7]: https://i.stack.imgur.com/jQ9pE.jpg
And i accepted it.
Then when i go see the boot options:
[8]: https://i.stack.imgur.com/yj6SU.jpg
But the Bay UEFI option and the OS Boot manager option, gave out this error:
[9]: https://i.stack.imgur.com/U1FSn.jpg
So i tried the Boot from EFI file option, but couldn't write anything:
[10]: https://i.stack.imgur.com/wPJHq.jpg
[11]: https://i.stack.imgur.com/D6EXO.jpg
Then i disabled UEFI and tried again:
[12]: https://i.stack.imgur.com/pYzBU.jpg

I think it has something to do with the Windows 10 1709 update.
I tried 6 times now and it just wont go through.
It always frizes at the first restart of the update.
And for 2 of those times i left my PC turned on over nigth, but with no change. Just the windows logo on a black screen.

So i have 3 problems:
1- I can't access my BIOS functions
2- I can't change my RAM quantity
3- My windows can´t update.

Can anyone help please?
 
Ad

Advertisements

Joined
Jan 21, 2018
Messages
173
Reaction score
24
Your problem could be related to your graphics driver, do you have NVIDIA graphics as 1709 has problems with NVIDIA derivers, try to disable NVIDIA and use the HD-3000 graphics that comes imbedded into your i5-2450M CPU. Have you also looked if the actual 1709 update is actually installed? Look in Settings>System>About>Windows specification to see if 1709 has installed? I know that you have Ver 1703 with OS Build 15063.994 the latest is the Ver 1709 and OS Build 16299.334 which installed perfectly on my 2nd laptop that also has Win 10 Pro with the i5-2450M but I have the HD-3000 graphics. You can also get the 1709 OS Build 15063.994 update from this link https://support.microsoft.com/en-au/help/4089848/windows-10-update-kb4089848 and get the latest appropriate 1709 update. Microsoft does inform you of 'Known issues in this update e.g.
Symptom:
Windows Update History reports that KB4054517 failed to install because of error 0x80070643
Workaround
Even though the update was successfully installed, Windows Update incorrectly reports that the update failed to install. To verify the installation, select Check for Updates to confirm that there are no additional updates available.
You can also type About your PC in the Search box on your taskbar to confirm that your device is using the expected OS build.
Microsoft is working on a resolution and will provide an update in an upcoming release.

See if this helps as, the easiest solutions are always overlooked and people go into all sorts of complicated alternatives that makes the problem more complicated lol hope this helps.
 
Last edited:
Joined
Jan 21, 2018
Messages
173
Reaction score
24
This is my win version:
https://i.stack.imgur.com/VfTAu.png
This is my graphics card:
https://i.stack.imgur.com/v82h0.png
I downloaded the file from your link, and when I ran it, it said that the update wasn't applicable to my computer:
https://i.stack.imgur.com/W8mMU.png

My windows still won't update.
Firstly, the Ages of Empire III game that you might want to run on the HD-3000 graphics might not be suitable for the HD-3000 graphics, I had this problem with many games as the HD-3000 is only a very basic graphics emulator for more complicated games. Secondly, what version of the HD-3000 graphics driver do you have? Mine is the 9.17.10.4459 which is the latest? If you have a different driver then get the latest driver that I have shown above. Thirdly, did you download this standalone 1709 version '2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4089848)'? Because any other version from 'Microsoft Update Catalog' will not install. Because your 'Device Manager' is in Portuguese, sorry but, I can't understand all the components that you have in your 'Device Manager' which most likely could and are conflicting with the 1709 updates and could be the reason that the 1709 update is not installing. If all these solution do not work then, you will have to backup all your files first, then you will have to 'Reset' your computer to an earlier version and run Windows Update' again to get 1709 update. If all else fails then, go to https://www.microsoft.com/en-au/software-download/windows10?36261b60-2f68-4336-abe2-4b00f210b6aa=True and get the 'MediaCreationTool' and make a Windows 10 Pro USB boot drive. I'm enclosing the 'Intel Graphics and Media Control Panel' my 'Windows Version' and my 'Device Manager' and CPU-Z of all my components as on my computer I've had no problems installing the 1709 and/or any other update for Windows 10 Pro from Microsoft. Hope this helps as I'm sure that my suggestions will solve your problem.
 

Attachments

Last edited:
Joined
Jan 21, 2018
Messages
173
Reaction score
24
Another thing that people don't do is to clean the their old windows updates in Windows 10. You do this by going to 'This PC' > right click on your primary boot drive (C) Properties > Disk Cleanup > Clean up system files > and check 'Windows Update Cleanup' which keeps old copies of windows update even when it installs newer versions of windows update, these files can take up GB's of space and they could conflict with new updates. After that install the new windows update. That's what I do before every windows update and I've never ever had any problems with any update.
 
Last edited:
Ad

Advertisements

Joined
Oct 20, 2015
Messages
23
Reaction score
0
I AM NOT SURE IF THIS IS BEING ADDED IN THE RIGHT PLACE SO HE WE GO. MY MONITOR SCREEN HAS AN ALL BLACK BACKGROUND, SHOULD BE WHITE. SOME HOW IT GOT TO MY COMPUTER AND i AM HAVING PROBLEMS DETERMINING WHAT IS ON THE PAGES I VISIT. MY DESKTOP ICONS ARE IN COLOR. i HAVE TO USE MY MOUSE TO EXPLORE A PAGE TO SEE WHAT I AM LOOKING FOR. ANY PAGE HAS SOME COLOR, ALTHOUGH IT IS DIFFICULT, SINCE i HAVE TO USE MY MOUSE TO CLICK ON AREAS TO SEE WHAT IS THERE. YOU HELP WILL BE GREATLY. THANKS
 
Ad

Advertisements


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top