Windows installer status not allows installation and change

Discussion in 'General Discussion' started by lado99, Oct 30, 2018.

  1. lado99

    lado99

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    Hello,

    I'm using Window 10 Pro OS

    With any .exe installation attempt I have this kind of messages:

    [​IMG]

    Restart of computer does not helps, I hope changing of service status in Windows installer properties should help, but Stop button is not enabled and does not allows to do that:

    [​IMG]

    Need your support

    Any advice, guide or example would be very helpful
     
    lado99, Oct 30, 2018
    #1
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  2. lado99

    Trouble Noob Whisperer Moderator

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    Maybe launch task manager and check the "Application" and "Processes" tabs for more than one instance of you .exe running
    OR
    More than one instance of Msiexec.exe
    IF
    Found right click and "End Process"
     
    Trouble, Oct 31, 2018
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  3. lado99

    lado99

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    Hello,

    So, I've followed this guide and will list you results:

    Solution 1:

    [​IMG]

    Solution 2

    I don't have any of msiexec.exe, installer.exe or setup.exe in Task Manager Background processes or Windows Installer in Apps.

    Solution 3

    I don't have installer in HKEY_LOCAL_MACHINE > Software > Microsoft > Windows > Installer in Registry Editor to follow step 4, here is a image:

    [​IMG]

    Solution 4 is shown in my question, I can't press on Stop button or change with Startup type dropdown menu:

    [​IMG]

    So I'm not able to install anything on Windows 10 OS:

    [​IMG]

    I'm not sure what is a way to solve this problem, except of re-installation of Windows with whole setup and software =(
     
    lado99, Oct 31, 2018
    #3
  4. lado99

    Trouble Noob Whisperer Moderator

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    Just to try and further the diagnostic process, would you mind creating a new user account as a member of the local administrators group and test your ability to install an application using that account.
    Try this
    Go to
    C:\Windows\System32
    Find
    Cmd.exe (if you are hiding extensions of known types it might simply say Cmd)
    Right click it and choose run as administrator
    At the admin command prompt type
    net user JohnSmith /add
    hit enter
    then type
    net localgroup administrators JohnSmith /add
    hit enter
    type
    exit
    hit enter
    Restart and log in as JohnSmith

    NOTE: Obviously it doesn't have to be "JohnSmith". Any Tom, Dick or Sally should work fine (dealers choice).
     
    Trouble, Oct 31, 2018
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  5. lado99

    lado99

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    msiexec.exe was in Details section of Task manager, so I just did not realize to look there =S

    Problem solved =)

    Thank you for support
     
    lado99, Nov 1, 2018
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