Accessing User Account


Joined
Oct 29, 2015
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On starting my laptop, my account picture, name and email are displayed as normal. However, when I enter my password (WHICH IS CORRECT - I HAVEN'T CHANGED IT!), the screen tells me 'Incorrect Password'. How can I access my account?
 
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Joined
Jul 24, 2015
Messages
417
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I don't pretend to be knowledgeable on this but a common question by those who are is upper or lower case letters? Is num lock on? Caps lock?
 
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