All my browsers hang after a while

[BruceK123]

I'm using Windows 10 on a 6 year old machine. I usually use Chrome, but recently it's been hanging after using it for a bit, from 5 to 30 minutes or so. When it happens, I can't get onto Firefox or Edge either, but I can email, and use Google Earth for instance. I have to reboot to get the browsers going again. I updated all my drivers, and ran the only diagnostics that I've gotten to work on Windows 10 - AdAware and Spybot (can't get MalwareBytes or Microsoft Fix-It to run on Windows 10). Any ideas?

 

[BruceK123]

The network troubleshooter sez everything is ok.

 

[Trouble]

Scan your system.
The fact that you are having browser issues while other internet dependent services seem to work OK (different ports and protocols) might suggest you have something going on.

These are the programs I use to generally delouse a computer with virus and or malware issues.
ADWcleaner from here http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
JRT (Junkware Removal Tool) from here http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/
RogueKiller from here http://www.bleepingcomputer.com/download/roguekiller/
Norton Power Eraser from here https://security.symantec.com/nbrt/npe.aspx
Malwarebytes from here http://www.malwarebytes.org/mwb-download/confirm/
SuperAntiSpyware from here http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
Ccleaner from here http://www.piriform.com/ccleaner/download/standard
TFC.exe (Temporary Files Cleaner) from here http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/
ESET Online Scanner from here http://www.eset.com/us/online-scanner/

Eset online scanner is a bit different than the others in that you need to either use
IE or download and run their smart installer if you're using another browser. Then tick
the radio button that says "Enable detection of potential unwanted application"
Then click the link that says "Advanced settings", then check all the boxes except the
one that mentions "Use custom proxy settings", unless of course you're using a Proxy
Server. Then just click "Start", it will do a thorough system scan so it takes a long
time.

I don't check the links above everyday, so if you have any problem with any one of them then just Google for the program name but use the site names that I have recommended since I'm relatively certain they are free of extraneous garbage.

I usually start with Ccleaner followed with TFC.....
Then JRT followed by ADWcleaner, then the rest saving Eset Online Scanner till last to bat cleanup.

NOTE: All of the links should provide a page that will allow you to download the free versions of the software, but....
Because of the way the forum software redirects links, some may not work properly and provide the exact page. Most of them do.
The link for eset online scanner may require that you actually, physically type the URL into the address bar of your browser manually in order for it to render the appropriate page.
For instance

http://www.eset.com/us/online-scanner/

Typed into the URL address bar (not the search engine text box should produce the correct download option.

 

[glricht]

...

These are the programs I use to generally delouse a computer with virus and or malware issues.
ADWcleaner from here http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
JRT (Junkware Removal Tool) from here http://www.bleepingcomputer.com/download/junkware-removal-tool/dl/131/
RogueKiller from here http://www.bleepingcomputer.com/download/roguekiller/
Norton Power Eraser from here https://security.symantec.com/nbrt/npe.aspx
Malwarebytes from here http://www.malwarebytes.org/mwb-download/confirm/
SuperAntiSpyware from here http://www.superantispyware.com/downloadfile.html?productid=SUPERANTISPYWAREFREE
Ccleaner from here http://www.piriform.com/ccleaner/download/standard
TFC.exe (Temporary Files Cleaner) from here http://www.geekstogo.com/forum/files/file/187-tfc-temp-file-cleaner-by-oldtimer/
ESET Online Scanner from here http://www.eset.com/us/online-scanner/

Good list. Two changes I'd suggest:
1) First, run RKILL (https://www.bleepingcomputer.com/download/rkill/)
as it checks for any RUNNING infection that could prevent the other cleaning tools from working correctly.

2) After all cleaning is done, suggest using AutoRuns (https://technet.microsoft.com/en-us/sysinternals/bb963902) -- shows you what programs are configured to run during system bootup or login, and when you start various built-in Windows applications like Internet Explorer, Explorer and media players. These programs and drivers include ones in your startup folder, Run, RunOnce, and other Registry keys. Autoruns reports Explorer shell extensions, toolbars, browser helper objects, Winlogon notifications, auto-start services, and much more. Autoruns goes way beyond other autostart utilities.

My sequence is generally:
1. RKILL
2. JRT (Junkware Removal Tool)
3. ADWcleaner
after the reboot, then run
4. AutoRuns
(if still having problems, run the other programs in your list. I'll start with either RogueKiller or MBAM)

 

[BruceK123]

Nice. Thank you!