- Joined
- Nov 19, 2015
- Messages
- 17
- Reaction score
- 1
I have been running Windows 10 with no problems for quite some time and two days ago automatic update installed what I believe was the Threshold update. Everything seemed to install ok, but as it turns out something went horribly wrong.
My symptoms started with a message that my HP printer would not be fully functional without a software update, so I went to the HP website and downloaded the drivers and software. My problem began with trying to install this software. The UAC popup had no option to click yes [or no for that matter].
Next problem was I then tried to access the control panel, which did open but only with a blank white screen. Multiple restarts and a hard reset did nothing to fix these problems. About this time I realized I might have a semi-serious issue so I decided to do a system restore.
This leads to problem #3...all my restore points were gone. "there have been no restore points created for this computer"
So then I tried to roll back to previous build, and yep, that failed too.
I even tried to restore to my previous saved system image from an external drive and that also failed.
Final and computer killing problem was after restarting the computer I got the black screen with cursor at startup, nothing worked to fix it. After several attempts with Microsoft support on the phone failed to correct the issue I was able after multiple hard resets to get into the repair screen and do a factory restore.
I had forgotten how much I disliked Windows 8.1 so I did a clean install of 10 and all is working well again. My issue now is the November update has not yet automatically run again and I am terrified what might happen when it does. Any ideas what might have caused these problems and what, if anything I can do to avoid it happening again?
My symptoms started with a message that my HP printer would not be fully functional without a software update, so I went to the HP website and downloaded the drivers and software. My problem began with trying to install this software. The UAC popup had no option to click yes [or no for that matter].
Next problem was I then tried to access the control panel, which did open but only with a blank white screen. Multiple restarts and a hard reset did nothing to fix these problems. About this time I realized I might have a semi-serious issue so I decided to do a system restore.
This leads to problem #3...all my restore points were gone. "there have been no restore points created for this computer"
So then I tried to roll back to previous build, and yep, that failed too.
I even tried to restore to my previous saved system image from an external drive and that also failed.
Final and computer killing problem was after restarting the computer I got the black screen with cursor at startup, nothing worked to fix it. After several attempts with Microsoft support on the phone failed to correct the issue I was able after multiple hard resets to get into the repair screen and do a factory restore.
I had forgotten how much I disliked Windows 8.1 so I did a clean install of 10 and all is working well again. My issue now is the November update has not yet automatically run again and I am terrified what might happen when it does. Any ideas what might have caused these problems and what, if anything I can do to avoid it happening again?