BSOD IRQL_NOT_LESS_OR_EQUAL caused by driver ntoskrnl.exe

Discussion in 'Windows 10 Support' started by Seek3r1, Oct 29, 2016.

  1. Seek3r1

    Seek3r1

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    Hey guys,

    I've got the following problem: I've upgraded my PC about two weeks ago. Back then everything was fine. But for about 1,5 weeks now, my PC crashes everytime when I play Battlefield 4 for about 5 to 10 minutes. Everything's fine with other games or graphics-intensive programs. The crash comes with the "IRQL_NOT_LESS_OR_EQUAL" error message.

    I ran the bluescreen viewer, which states that the BSOD is related to the driver ntoskrnl.exe.

    To fix this checked my RAM on several occasions for errors, updated my drivers and also resetted my PC to the point where everything was finde - without any improvements.

    I'll upload the minidump files.

    I'd like to thank you very much in advance for your help and support!

    P.S.: I've seen in another post here that the problem was solved by uninstalling two programs, but I haven't installed those, but maybe there are other ones which cause the BSOD.
     

    Attached Files:

    Seek3r1, Oct 29, 2016
    #1
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  2. Seek3r1

    Trouble Noob Whisperer Moderator

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    Hello and welcome to the forum.
    All three of your dump files appear to be nearly identical.
    The only "driver" I see, in a cursory inspection is
    Which is apparently related to Avira.
    My suggestion would be to uninstall it
    https://www.avira.com/en/support-for-home-knowledgebase-detail/kbid/88
    Following up with their manual uninstall instructions, also linked on that page.

    The only other driver I see, which troubles me, although not mentioned at all in the dump files is
    IOMap64.sys 10/22/2014
    That's an ASUS kernel mode driver which has a bit of a bad history / reputation with some BSOD issues. Normally associated with
    Asus Smart Doctor and or Asus GPU Tweak and GPU Tweak Streaming
    Since all three dump files make mention of issues with Virtual Memory and Page Faults, I would certainly seriously consider getting rid of that as well.
    All three clearly mention BF4
    AND the bottom line
     
    Trouble, Oct 31, 2016
    #2
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