Hello, I have a new computer and I can't download anything. It is a dell system with windows 10 pro. I've never had this problem before with any system. I'm not computer savvy but I can follow instructions. I don't know what information you need to help my with my problem so if you'll tell me I'll do my best to get it for you. I don't know how to adjust my security settings to see if that's the problem. I can't even download the drivers update to see if that is a fix. Nothing downloads. Please help! Thanks in advance.