Can't enter the password, the box doesn't appear.


Joined
Feb 2, 2017
Messages
2
Reaction score
0
Hey guys, I have a problem here with my Asus pc. I can't enter the password because the box doesn't appear, I have tried shift+left click restart but the troubleshoot doesn't seem to appear. Ty
 
Ad

Advertisements

Joined
May 5, 2016
Messages
13
Reaction score
2
Henery,
Have you tried using your mouse by holding down the left mouse button and sliding/moving the mouse/screen upward? I sometimes have to do this with my computer; usually a couple of times. Let me know if that does not work for you.
 
Joined
May 5, 2016
Messages
13
Reaction score
2
Henery,
I found this information from a Microsoft Forum Moderator.
This is a known issue in Build 10041. Microsoft is aware of the issue and is investigating a fix.


If you encounter this issue, try clicking the “Switch User” button, and then pressing CTRL+ALT+DEL to resolve the issue. It may take a couple tries, but this may temporarily fix the issue without needing to press the power button.

K.Z. Sharief Khan
Ex-Microsoft Forum Moderator
 
Joined
Feb 24, 2017
Messages
4
Reaction score
0
I have the same issue. You have to reboot your computer and the login box will appear then.
 
Joined
May 6, 2015
Messages
2,793
Reaction score
483
"
This is a known issue in Build 10041. Microsoft is aware of the issue and is investigating a fix.
"
10041 was a very early Insider build over 2 years ago. I refuse to believe that is still current now as 10041 expired back in 2015.
 
Ad

Advertisements

Joined
Nov 19, 2013
Messages
5,927
Reaction score
1,223
Henery. What edition are you using, Win 10 Pro or Home, or an insider build?
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top