I can't enter my pin or password!


Joined
Jun 27, 2018
Messages
1
Reaction score
0
I activated Avast for protection and now I can't type my pin or password. It seems like my keyboard is not working. I'm on vacation and very frustrated. I have an Asus pro laptop.
 
Last edited by a moderator:
Ad

Advertisements

Trouble

Noob Whisperer
Moderator
Joined
Nov 19, 2013
Messages
12,699
Reaction score
2,083
Hello and welcome to the forum.
I assume that by "Avist" you actually mean Avast, and.....
I can't imagine why that would have impacted your keyboard although I've never used it.

Can you use the "Ease of Access" icon on the sign-in screen to bring up the On Screen Keyboard (Osk.exe) and use that to enter your password?

Do you have a spare USB wired keyboard that you can try to see if it provides any different results?
 
Ad

Advertisements

Joined
Oct 13, 2015
Messages
330
Reaction score
46
See if you can download the Avast removal tool using another computer. Put it on a thumb drive and then boot your computer into safe mode. Run the Avast removal tool in safe mode and then reboot your computer. I would then stay away from Avast. It used to be a great program years ago but has recently gone downhill. This was when they expanded it to be an everything program. I refuse to install it on my customer's computers now.
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top