can't shut down the computer - WerFault.exe message in a box that won't move


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The computer seems to be functioning otherwise, but the message box in the middle of the screen makes it difficult to do other work (or play). The message, however, changed from "no cd in the drive" to "the wrong volume is in the drive". I ran a full scan with McAfee and it found no virus. Now what??
 

Trouble

Noob Whisperer
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Sounds like an application is starting up and looking for something it can't find.
Clean boot the system and see if that provides any relief from the problem.
https://support.microsoft.com/en-us/kb/929135
Use the steps for Windows 8 / 8.1 (same for 10)
 
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