SOLVED Can't type in password

[Gabbi Totty]

Hello. So whenever I try to login to my windows 10 computer, it won't let me. I do Ctrl, alt, delete and it goes up but it's just the picture. Not even the three icons are at the bottom. Can you please help?!

 

[Wolfie]

Hi Gabbi,

read from "If you can't boot Windows 10," at the following link and then troubleshoot your PC:

https://www.windows10forums.com/articles/advanced-startup-options.38/

Are you using a Microsoft Account?:

https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant

 

[davehc]

Could you explain what you mean by "It wont let me"
Is it rejecting your password or not showing a login strip..or?

 

[Gabbi Totty]

Could you explain what you mean by "It wont let me"
Is it rejecting your password or not showing a login strip..or?

When I click Ctrl alt delete it swipes up but it's just the picture.... No box to type in my password or the three little icons at the bottom right hand side.

 

[Gabbi Totty]

Hi Gabbi,

read from "If you can't boot Windows 10," at the following link and then troubleshoot your PC:

https://www.windows10forums.com/articles/advanced-startup-options.38/

Are you using a Microsoft Account?:

https://support.microsoft.com/en-us/help/12429/microsoft-account-sign-in-cant

I'm not able to do any of that. Should I just let my computer die and try again?

 

[Wolfie]

When I click Ctrl alt delete it swipes up but it's just the picture.... No box to type in my password or the three little icons at the bottom right hand side.

Hi Gabbi,

Did you press any keys at all?, normally when one does that; the login screen appears!:
​

If you want to try drastic measures:

https://www.windows10forums.com/threads/re-install-w10-and-keep-your-files-app-data-intact.15825/

Also read from "If you can't boot Windows 10" here:

https://www.windows10forums.com/articles/advanced-startup-options.38/

Let us know how you get on.

 

[Gabbi Totty]

Hi Gabbi,

Did you press any keys at all?, normally when one does that; the login screen appears!:
​

If you want to try drastic measures:

https://www.windows10forums.com/threads/re-install-w10-and-keep-your-files-app-data-intact.15825/

Also read from "If you can't boot Windows 10" here:

https://www.windows10forums.com/articles/advanced-startup-options.38/

Let us know how you get on.

Hello Wolfie,
I'd love to do that. I don't have anything of importance on the computer. But how am I supposed to do that if I can't get past the screen with the time and the date?

 

[Wolfie]

HI Gabbi,

please read the following link carefully, you will need a bootable USB stick/DVD or boot from your recovery partition on your computer. Let us know the make and model so we can help you further with recovery if necessary!.

https://www.windows10forums.com/articles/reset-windows-10-when-windows-wont-boot.14/

Depending on the make and model, take a look here and go to the manufacturers page and also see about recovering your PC with the on-board tools:

https://www.windows10forums.com/thr...bsites-for-driver-downloads.16036/#post-80681

 

[davehc]

Try this. turn off your computer three times. You can do this, easily, by holding down the power button for a few seconds.
On the third attempt, you , hopefully, will find you have a log in again.

 

[Gabbi Totty]

Try this. turn off your computer three times. You can do this, easily, by holding down the power button for a few seconds.
On the third attempt, you , hopefully, will find you have a log in again.

This didnt work... I tried three times all in a row. Do you think that letting it die would fix it?

 

[davehc]

What do you mean by "letting it die"

 

[Gabbi Totty]

What do you mean by "letting it die"

Letting it get to zero percent.

 

[davehc]

Letting what get to zero percent?

 

[Gabbi Totty]

Letting what get to zero percent?

My computer. Letting it get to zero percent then turning it on. ..do you think that may fix the problem?

 

[bassfisher6522]

My computer. Letting it get to zero percent then turning it on. ..do you think that may fix the problem?

You must mean the battery percent?

 

[Gabbi Totty]

You must mean the battery percent?

Yes. If I let it die and turn it back on will it fix it?

 

[bassfisher6522]

Yes. If I let it die and turn it back on will it fix it?

You can try it but I don't think so. Can the laptop battery be removed or is it a self-contained battery? Which means you can't remove it.

 

[bassfisher6522]

What's the make/model of this laptop?

 

[Gabbi Totty]

What's the make/model of this laptop?

I honeshonehavehonno idea. But the battery is self contained. It cannot be removed.

 

[Gabbi Totty]

You can try it but I don't think so. Can the laptop battery be removed or is it a self-contained battery? Which means you can't remove it.

The battery is self contained