Driver

[Ilandgirl2]

I have a Dell Inspiron laptop, since I upgrade to windows 10 my DVD/CD driver not working. It is not reading the CD I insert to run and to open to my desk top. I insert the disk in the drive, I hear it spins and nothing happens. No prompt came up for me to open it. I went to auto play in control panel and follow the directions nothing happens. I went to settings , driver and printer, go to auto play, follow the directions nothing happens. My DVD/CD driver use to work before upgrading to windows 10. I never have any problem with it. Know I am told I have to purchase a replacement DVD/CD drive windows 10 compatible. this is ridiculous. I never have NO problem with my laptop, till I download windows 10. I need a solution to know what to do. Any help is appreciated.

 

[davehc]

Right click the start icon and select the "Command Prompt (Admin)"
Copy and paste this script and run it. See if it cures the problem:
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

 

[Ilandgirl2]

As I previous stated, I am not able to use my DVD/CD driver ever since I download windows 10 to my Dell laptop. I have an computer person remote into my laptop and the error message that he came up for my computer quote" I have not been able to find drivers for windows 10 for your computer, just pulled up the dell site, says your PC not work (or parts of it} if you upgrade to windows 10".
He suggest that I will have to purchase a replacement CD/DVD windows 10 compatible for my lap top.
I would like answers why this happens and any suggestion I can do without purchasing a driver for my laptop.
thanks.

 

[Ilandgirl2]

Right click the start icon and select the "Command Prompt (Admin)"
Copy and paste this script and run it. See if it cures the problem:
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

no change, thanks davehc

 

[Trouble]

It's a registry fix....
Did you reboot your computer afterwards