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- Aug 14, 2016
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Hi guys
This worked for me and may work for you . First check your Microsoft password . I know this is only helpful if you can access another computer lab top tablet or smart phone . Maybe you have a good friend who can help with this if needed . Once you have ascertained the Microsoft password is correct on the Windows 10 log in page don't put anything in the old pass word box next put in your Microsoft pass word and repeat this in the confirm pass word . Then hit enter this worked for me . Hope it helps you too. One suggestion to reset your Microsoft password if you cannot remember it and use that
This worked for me and may work for you . First check your Microsoft password . I know this is only helpful if you can access another computer lab top tablet or smart phone . Maybe you have a good friend who can help with this if needed . Once you have ascertained the Microsoft password is correct on the Windows 10 log in page don't put anything in the old pass word box next put in your Microsoft pass word and repeat this in the confirm pass word . Then hit enter this worked for me . Hope it helps you too. One suggestion to reset your Microsoft password if you cannot remember it and use that