SOLVED Laptop crashes on saving or uploading files.


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hi everyone,

My laptop got some weird problems.
At all started a few days before ( it worked fine before)
I tried to save a simple document in Microsoft Word but the program crashed thought that could happen ones tried it again and it crashed again.
Then i tried to upload a file in an email with my gmail account in google chrome. Chrome crashed too right away when pressing the add file button. So the problem is that i cant save any file or upload them anymore..
Does anyone know what could help me?

Rick
 
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The culprit is Rapport. Try to uninstalled Rapport, problem will solved.
 
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Hi trimful, thanks for replying, i searched trough my programs but there isn't any rapport. Where can i find it ?
 

Trouble

Noob Whisperer
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Hi trimful, thanks for replying, i searched trough my programs but there isn't any rapport. Where can i find it ?
I beleive he is referencing Rapport by "Trusteer", usually associated with online banking security browser plugins.
 
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Hi,
I managed to fix it with system restore,
There wasn't any rapport service or program on my PC but thanks for helping !
 

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