Laptop is too Slow

Discussion in 'Windows 10 Support' started by Emma, Sep 9, 2017.

  1. Emma

    Emma

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    Ok, it's just bothering me how uniform this seems. A couple minutes after booting up my computer, it works fine, but all the sudden, it just tanks. The resource graphs on task manager helped a lot. It seems like the CPU and memory usages are artificially limited. The CPU was averaged at about 60%, but is forced down to 20%. I don't remember how much memory was at, but now it's forced to be at 50%. Like seriously, the graph is a straight line. It says I have two "slots" so maybe only one is being used? IDK it just seems too coincidental. I'll reboot again and try to get some before/during/after screenshots. WXYZ.PNG .

    Ok, new screenshots!

    Before:
    WXYZB4.PNG
    During:
    WXYZD.PNG
    After:
    WXYZA.PNG

    I'll do CHKDSK right before I go to sleep. (~1 hour). If you have any final thoughts on what my problems might be, now is the time :)
     
    Last edited: Sep 10, 2017
    Emma, Sep 10, 2017
    #21
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  2. Emma

    Emma

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    Update: It's done! It seems like ever since my problem started, there have been the same three messages popping up.
    1. Information: Launching process "C:\Windows\Prey\\current\bin\node.exe" "lib\agent\cli.js"
    2. Warning: Watched process exited with code 1
    3. Information: Process exited with code 1
    This happened every two seconds like clockwork. I hope it wasn't bad to do so, but I took the liberty of uninstalling Prey. I didn't use it anyway.

    Near the top, I kept getting a bunch of errors all to the effect of
    "Activation context generation failed for "c:\program files (x86)\cyberlink\cyberlink media suite\power2go8\Power2GoExpress8.exe.Manifest".Error in manifest or policy file "c:\program files (x86)\cyberlink\cyberlink media suite\power2go8\Microsoft.VC90.MFC.MANIFEST" on line 4. Component identity found in manifest does not match the identity of the component requested. Reference is Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="I Censored This",type="win32",version= "9.0.21022.8". Definition is Microsoft.VC90.MFC,processorArchitecture="x86",publicKeyToken="I Censored This",type="win32",version="9.0.30729.4148". Please use sxstrace.exe for detailed diagnosis."

    I didn't use the program either so it's gone. No other errors or anything. It still slowed down this time, but maybe it needs a restart. I'll update with my findings
    EDIT: No big difference. It could be a little bit faster, but that could be my imagination. Thoughts?
     
    Last edited: Sep 10, 2017
    Emma, Sep 10, 2017
    #22
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  3. Emma

    Trouble Noob Whisperer Moderator

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    IDK....
    Have you ran Ccleaner and the native Disk Cleanup Wizard?
    Were you able to reclaim some free space and up that from the 15% that was reported in your Speccy link.
     
    Trouble, Sep 10, 2017
    #23
  4. Emma

    Emma

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    I ran CCleaner and cleaned up a ton of old programs and stuff, doesn't seem much better
     
    Emma, Sep 10, 2017
    #24
  5. Emma

    Trouble Noob Whisperer Moderator

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    Do this next
    Click the Start Button and type
    cmd
    The command prompt option will appear at the top of the list, right click that and choose run as administrator
    In the Command Prompt window type
    cleanmgr /sageset:1
    hit enter
    check all the boxes in the resultant window and click ok
    Then in the same command prompt window type
    cleanmgr /sagerun:1
    hit enter and let it run
    two progress windows will launch and then go away, when they do just type
    exit
    in the command prompt window and hit enter. Reboot the system.

    After rebooting give it 30 minutes or an hour to sort itself out and the disk activity to settle down and then run the native Defragment and Optimize Drives
    Just click the start button and type defrag and choose it from the top of the list.
     
    Trouble, Sep 10, 2017
    #25
  6. Emma

    Emma

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    Didn't work, even after a restart.
     
    Emma, Sep 10, 2017
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  7. Emma

    Trouble Noob Whisperer Moderator

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    So how much free space are you reporting now on your C:\ drive
     
    Trouble, Sep 10, 2017
    #27
  8. Emma

    Emma

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    160GB
     
    Emma, Sep 10, 2017
    #28
  9. Emma

    Trouble Noob Whisperer Moderator

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    That's about a third and should be more than adequate free space.
    Were you able to defrag the drive?
    Did you happen to notice how many passes it performed?
     
    Trouble, Sep 10, 2017
    #29
  10. Emma

    Emma

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    I was able to defrag the drive.
    There were at least 7 passes, though there might have been more, I didn't pay too close attention
    (If it helps, the drive was only at 2% fragmented)
     
    Emma, Sep 10, 2017
    #30
  11. Emma

    Trouble Noob Whisperer Moderator

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    Launch another admin command prompt and type
    sfc /scannow
    hit enter and let it run
    Let us know if it reports any issues
     
    Trouble, Sep 10, 2017
    #31
  12. Emma

    Emma

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    It told me "Windows Resource Protection did not find any integrity violations."
     
    Last edited: Sep 11, 2017
    Emma, Sep 10, 2017
    #32
  13. Emma

    Emma

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    Any other ideas?
     
    Emma, Sep 11, 2017
    #33
  14. Emma

    Bruce Banks

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    A few things I learned the hard way:
    I noticed you have Windows Defender and McAfee web stuff on Firefox. I had an issue with this so I had to get McAfee Removal tool (https://mcafee-consumer-products-removal-tool.en.softonic.com/) and re-do Firefox add ons. Oh, and don't get me started on the new/improved Firefox
    Same thing with CyberLink as updates leave "old" stuff behind. (https://www.cyberlink.com/support/faq-content.do?id=14589)
    Also, you have Remote Access running so there could be someone "borrowing" your resources . I got bit some years ago when I replied to a "Microsoft e-mail" It was a scam and I paid for it - new HDD new Modem & re-install (Thanks Bell Aliant for their help)
    Finally, many times laptop #2 slot is under the keyboard + Dell can be very picky about Ram - See a Pro
     
    Bruce Banks, Sep 11, 2017
    #34
  15. Emma

    Trouble Noob Whisperer Moderator

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    I don't know. Seems like you've spent a fair amount of time and energy on this issue with practically nothing to show for it.

    I think, if it was me, I would back up all my critical data and go with a "Fresh Start"
    SOURCE: https://support.microsoft.com/en-us...defender-track-your-device-performance-health

    Just prepare in advance, as you're going to have to reinstall your programs so make sure you have the installation media or the download source link and any license / product key that might be required.
    I don't think, I'd spend a whole lot more time trying to resolve it and just get on with my life with a computer that behaved as it should.
     
    Trouble, Sep 11, 2017
    #35
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  16. Emma

    Emma

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    Yeah, but would that work? If it's a hardware problem, it's a waste of time and a huge hassel
     
    Emma, Sep 11, 2017
    #36
  17. Emma

    Bruce Banks

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    Check App you are running - If it's requirements exceed aviailibe resources ?????
     
    Bruce Banks, Sep 11, 2017
    #37
  18. Emma

    Emma

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    CPU: 10%

    Memory: 56%

    Disk: 2%
     
    Emma, Sep 11, 2017
    #38
  19. Emma

    Emma

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    Ok, I'm going for it. All files backed up, restore point created. Wish me luck!
     
    Emma, Sep 11, 2017
    #39
  20. Emma

    Bruce Banks

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    Hmmm I wish you were close so I could run RAM check () etc. Sounds like someone is lying to you as of usage (Hacker? - you tube shows something similar( tried 3 times - none will save - hint hint )
    I suspect clean install from DVD will wipe HDD and restore speed , just be careful if one of your old files seems too big.
    Worst case Hirems Boot and Nuke + manufactures HDD re-initialize (or new HDD) and clean install
    Been there / done that
    PS: If I was to steal your RAM cycles I would not show even usage - sounds like a beginner who needs to be shown the error of his ways (hint,hint)
     
    Bruce Banks, Sep 11, 2017
    #40
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