Logitech MX Anywhere 2S Bluetooth Mouse keeps stopping


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and I need to reboot computer to get it running again. I also use a Logitech MS Keys a Bluetooth keyboard off the same tongle plugged into a USB 3 port.
 
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Have you tried the dongle plugged into a USB 2 port? I have one that is not reliable on USB 3 ports.
 
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I only have UBS 3 ports however the computer manual indicates that these ports will perform anything made for USB 2 ports
 
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The USB 3 ports are supposed to "fall back" to USB 2 specs but that may not always work, have seen older Printers lose their connection about halfway through a page with USB 3 but not with USB 2
 
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I will reach out to Logitech and see what they can advise. Thanks for your help.
 
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Have you checked in BIOS (UEFI) that Legacy USB is enabled?. There may or may not be an option in BIOS (UEFI) on your computer!. :)
 
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