Microsoft Solitaire Collection Problem


Joined
Jun 19, 2017
Messages
2
Reaction score
0
Whenever I try to go into Microsoft Solitaire collection now, which I had done regularly before, I get a message saying that I am not connected to the internet. If I wasn't connected I would have been unable to send this message.
 
Joined
Nov 19, 2013
Messages
4,399
Reaction score
855
Have you waited a short while? It is probably trying to make the connection to Xbox
 
Ad

Advertisements

Joined
Jun 19, 2017
Messages
2
Reaction score
0
I have waited. No resolution.
Every time I get the message that I am not connected to the internet. The only options I have are to try again (which I have done many times) or cancel. I can play as a guest.
 

Regedit32

Moderator
Joined
Mar 4, 2016
Messages
2,937
Reaction score
910
It may be worth typing credential manager in your search box and pressing Enter

Then review your web and Windows credentials. Perhaps one associated with the game has expired or has become corrupted?! Removing the credential so the next time you sign-in to the game a new one can be downloaded, may resolve your troubles.
 
Joined
Nov 19, 2013
Messages
4,399
Reaction score
855
Have you established an Xbox account (Top right)
 
Ad

Advertisements

Joined
Nov 19, 2013
Messages
4,399
Reaction score
855
You could also try a reset, although thew problem does not indicate the fault is there?

Settings - Apps & Features -
Scroll down and click the Solitaire collection and then "Advanced Options" - Reset
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top