Missing Pictures in Firefox Browser.

[redrooster]

I'm running the latest Firefox 83.0 64bit but I've just noticed a few sites where the pictures are missing with just the text underneath remaining? The other day I was prompted to download a Java update so I think that may have been the problem, do I uninstall Java or re-install it? Any help will be appreciated.

 

[Wolfie]

Hi redrooster,

are the sites telling you about Java missing?, what are your security settings like?. How strictly is it set?.

 

[bassfisher6522]

Are you signed into FF?

Run some malware software, suck as Malwarebytes (free) and Superantispyware (free), then run Ccleaner (free). This will rule out any malware and get rid of junk files on your system.

Then I would uninstall FF and download a fresh copy and install that. Then stay away from Java.

 

[redrooster]

Yes, I was told Java was missing My security settings are set to standard and I'm not signed into FF (forgot my password) I will do what you suggested with Malwarebytes, Superantispyware, and CCleaner. I will get to it right now, Thanks for the advice fellas.

 

[monkeylove]

Also, try Help - Restart with add-ons disabled, then reload one site.

 

[redrooster]

My Malwarebytes 14-day trial has quarantined 4 threats, can I delete the program now and will the threats be deleted along with it?

 

[bassfisher6522]

Yes....delete them from the quarantine of Malwarebytes then delete the program.

 

[bassfisher6522]

Did you run SuperAntiSpyware? If not do so....you'll be surprised at what it finds.

 

[redrooster]

Yes....delete them from the quarantine of Malwarebytes then delete the program.

I had a problem finding how to delete the malware from quarantine but I found how to do it. So onto Superantimalware.

 

[bassfisher6522]

I also like to use "Norton Power Ereaser", it's free as well. It does a great job at removing the deeply embedded malware/trojans and the like.

NortonLifeLock Rescue Tools

support.norton.com

 

[redrooster]

I also like to use "Norton Power Ereaser", it's free as well. It does a great job at removing the deeply embedded malware/trojans and the like.

NortonLifeLock Rescue Tools

support.norton.com

I ran Norton power eraser and it gave me Malware? It's called rs6.net. How do I get rid of this, it looks like I'll have to pay to have it removed from what I've seen online so far?

 

[bassfisher6522]

It can't give you a virus.....you more than likely are getting that because you already have it. Due to the nature of the virus it's masking itself as NPE.

I would run Malwarebytes again and see if it finds it.

If this was my PC, I would do a clean install ASAP.

 

[Wolfie]

You can also try running an offline scan with Windows defender!.

Microsoft Defender Offline in Windows 10 - Windows security | Microsoft Docs