My HP LaserJet CM1015 wont print all the colours...


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I thought some of the cartidges had run out of ink, but even after investing in new cartridges the printer won't print red...

I have been told this is a windows 10 update problem..

Suggestions anybody?

(Incidentally, the scanner hasnt worked since i went on to vista!)
 
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Joined
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I tried that... It gave me a few moments of hope, but makes no difference.. I would be less annoyed (it is an old printer even if it was expensive in its day) if I hadn't just invested about a hundred pounds in two cartridges to replace the two that were very low on ink, one of which apparently wasn't contributiong anything to the printing process.
I rarely print in colour, and the Black gives me no problems, but I had a need to use colour to differentiate calls in a spreadsheet - and that was when I discovered the problem
 

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