2010 Word with HP Laserjet P1006 only prints size #10 envelopes after MS Dec service pack

[Howard John]

PC HP Phoenix i7 3770 CPU 16GB RAM
Nvidia GeForce GT 630
Win 10 Home version 1607 64 bit

 

[hTconeM9user]

PC HP Phoenix i7 3770 CPU 16GB RAM
Nvidia GeForce GT 630
Win 10 Home version 1607 64 bit

Can you please give us more details about what you have tried and exactly what has happened

 

[Trouble]

You can always try the HP Utility from here
http://www.support.hp.com/us-en/dri...es/3435682/model/3435683/swItemId/mp-178793-2
See if that provides any information.

 

[Howard John]

Hi mate I'm using MS Office Home and Student 2010 with Windows 10 version 1607 and my printer is a HP Laserjet P1006 with the full solution drivers not the basic drivers. I tried a Office repair and still not able to print single 6 3/4 size envelopes in MS Word although I can print only #10 envelopes okay. In Dec 2016 there was a big Win 10 update and can no longer print 6 3/4 envelopes now.

 

[Trouble]

my printer is a HP Laserjet P1006 with the full solution drivers not the basic drivers.

Did you try completely removing the printer (all instances) including all previously installed software packages / drivers, disconnect it and double check device manager and make sure it's gone.
Then reboot and try reinstalling the software and connecting the printer during the install when prompted??