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- Dec 29, 2016
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A few days ago I bought an HP Pavilion 510-p030 with Windows 10. For some reason the Windows bootup broke. I can get to BIOS and Windows Recovery, but no bootup to Windows.
In the short time that the computer worked, I did not activate an Administrator account. I did not make a Windows 10 recovery disc or drive, and I did not make a system repair disc.
I tried to run Bootrec from the command prompt in Windows Recovery Tools (that are on the computer's hard drive) to try to fix problem. It only allows the Administrator account to use the command prompt in the recovery tools. I don't know the password for Administrator, so I'm stuck. Other possible tasks that might be helpful are also locked because they need administrator priviledges.
Without administrator priviledges, the recovery tools do allow restoring Windows 10 to factory condition. I've done that, but it doesn't fix the bootup problem.
How do I get Windows 10 to boot again?
In the short time that the computer worked, I did not activate an Administrator account. I did not make a Windows 10 recovery disc or drive, and I did not make a system repair disc.
I tried to run Bootrec from the command prompt in Windows Recovery Tools (that are on the computer's hard drive) to try to fix problem. It only allows the Administrator account to use the command prompt in the recovery tools. I don't know the password for Administrator, so I'm stuck. Other possible tasks that might be helpful are also locked because they need administrator priviledges.
Without administrator priviledges, the recovery tools do allow restoring Windows 10 to factory condition. I've done that, but it doesn't fix the bootup problem.
How do I get Windows 10 to boot again?