Photos error- Won't save pic from video "Something went wrong..please try that again"


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When I attempt to save pictures from video in MS Photos app in Windows 10, it comes up with the error, "Something went wrong" and "Please try that again". Trying it again clearly is not working. Please help
 
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When I attempt to save pictures from video in MS Photos app in Windows 10, it comes up with the error, "Something went wrong" and "Please try that again". Trying it again clearly is not working. Please help
I am having the same problem. I uninstalled and reinstalled the app and still have the problem. Did you ever find and answer? thanks
 
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I've had some luck using PrntScrn key and Pasting into Paint [or other graphics editor] but do have to be quick to get what I want, sometimes have to keep trying.
 
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same problem, it did work at one time but just stopped, someone please help!!
 

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