Please Help! Black Screen when inactive (instead of sleep)

Aug 8, 2015
Reaction score
Having downloaded Windows 10, whenever my computer is inactive the screen becomes black and will not respond. I've tried the enter key and on/off buttons which would normally work and ctrl-alt-delete doesn't work either. So far all I can do in press and hold the on/off button for 7 seconds to manually shut it down and then start it up again. Obviously when I do this I lose everything I've been working on which is becoming a bit of a nightmare. Additionally it seems to be shutting off my security software - neither of these problems were happening with the previous version of Windows. Please help!


Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question